VITALIS Internship Hotel Business
For students of Hotel Business, Housekeeping, Gastronomy
Learning Outcomes
- How to behave as a host towards guests, how to receive them, how to look after them and how to inform them appropriately about the range of services and products on offer
- Clean hotel rooms and public areas, preparing them for new guests
- Use, clean and test equipment, machines and consumer goods economically
- Prepare and arrange simple dishes, with due consideration for economic efficiency
- Serve food and drinks
- Store goods and control stocks
- Handle complaints and find solutions
- Place orders and process payments
- How guests are advised in consideration of their wishes and how to conduct expert advice and sales talks
The student learns/knows:
Focal Points and Tasks
- Serving guests
- Using specialist equipment, machines and consumer goods
- Work planning
- Hygiene, food safety and health and safety
- Working in the kitchen
- Working in service
- Working in the store
- Working in housekeeping
- Marketing
- Economic Service
- Enterprise Resource Planning
The student develops their understanding of:
Learning outcomes common to all professions
- Health and safety at work - observes health and safety rules and SOPs
- Professionally oriented foreign language - improved ability to use a foreign language (English/German) in the execution of tasks and the ability to formulate short and comprehensible statements to communicate in the workplace
- Personal and social competences - develops a culturally and ethically sound approach to working with others in a company, increased creativity and consistency in their actions, copes with stress, responsibility and assigned tasks
- Organisation of work in small teams - increased ability to communicate and work collaboratively with colleagues, organise work in a team
VITALIS Internships
- All internships according to the Dual vocational training in Germany and the principles of ECVET
- Our internships take place in small groups under the guidance of qualified and experienced staff
- The internships are scaleable - depending to the knowledge of participants from different classes
- According to the length of stay the internships can be customized and combined
- Our internships can be funded by Erasmus programme - open for all member states of the European Union
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